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Blog 3 minutes
Gary Ray shares how to prepare for the new era of public education
K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.
Blog 3 minutes
How seven school districts are changing the game for school customer service
Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.
Blog
Effective Internal Communications: 6 Best Practices for Schools
When done well, internal communications can help your school district boost morale among employees and foster a culture of open dialogue.
Blog
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
Blog
How California school districts can use Let’s Talk to adjust to later start times
Every back-to-school season and the fall months are a challenge for administrators who are managing new changes and questions from families.
Blog
The Impact of Trust: How Customer Experience Shapes Your District
K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...
Blog
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Blog
Video: Improving Engagement Through Accessible Customer Service
Accessible customer service helps districts reach more stakeholders