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K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators

The Let’s Talk community engagement platform is transforming the K-12 customer experience

June 12, 2019 – K12 Insight is excited to announce that its Let’s Talk platform won a 2019 SIIA CODiE Award during the annual celebration in San Francisco on June 11. Let’s Talk is an innovative cloud-based community engagement and customer service solution that reaches more than four million parents, students, teachers and staff. School district leaders use K12 Insight’s technology to speed response times, measure customer satisfaction and improve critical school and emergency communications.

For more than 30 years, the SIIA CODiE Awards have honored software, education, information and media products for achieving excellence and innovation in technology. As the only peer-recognized program in the business and education technology industries, a CODiE Award serves as incredible market validation for a product’s innovation, vision, and overall industry impact.

“Winning the peer-reviewed CODiE is an incredible honor and testament to the hard work and dedication of the entire K12 Insight family,” said Suhail Farooqui, K12 Insight co-founder and CEO. “We created Let’s Talk to help school districts build trust through a focus on listening and responding to the people who matter most. We’re thrilled that the educator judges chose to recognize this urgent need, and we are excited for what the future holds.”

Accessible via a tab or button on school or district websites or via a smart-phone-enabled mobile app, Let’s Talk helps school district leaders:

  • Listen. Students, parents and staff can provide feedback 24/7 from any device in a safe, secure environment.
  • Respond. The system time stamps and immediately routes every inquiry to the right person or persons for an accurate, timely, courteous and complete response.
  • Collaborate. A universal inbox lets school staff across different departments improve workflow and collaborate on replies.
  • Mitigate Risk. A special Critical Alerts feature creates a notification when questions or comments containing specific keywords, such as guns or suicide, are received.

More about K12 Insight

K12 Insight is headquartered in Herndon, VA, with an office in Austin, TX. The company partners with U.S.-based school systems, primarily serving pre-school to 12th grades, with the recent addition of undergraduate and graduate schools. K12 Insight combines a powerful community engagement platform, engaging professional learning, expert analytics and industry-leading research to help schools leaders deliver remarkable experiences. For more information about K12 Insight or Let’s Talk, please visit www.K12Insight.com.

By K12 Insight
Originally published June 12, 2019 Last updated December 1, 2023