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K12 Insight recognized in 2024 EdTech Breakthrough Awards Program

K12 Insight named “Next-Gen School Solution Provider of the Year” in 2024 EdTech Breakthrough Awards Program

International awards program recognizes outstanding educational technology products and companies

K12 Insight, the leading provider of customer service solutions for K-12, today announced it has been selected as the winner of the “Next-Gen School Solution Provider of the Year” award in the 6th annual EdTech Breakthrough Awards program by EdTech Breakthrough, a leading market intelligence organization that recognizes the top companies and solutions in the global educational technology market.

“K12 Insight enables school districts to maximize their resources and achieve goals efficiently and effectively, especially during a time when they’re faced with the challenges of school choice, staff shortages, and political polarization,” said Steve Johansson, managing director of EdTech Breakthrough. “K12 Insight, our ‘Next-Gen School Solution Provider of the Year’ delivers innovative solutions that empower districts to thrive in today's dynamic environment. With a focus on performance, ease of use, functionality, value, and impact, K12 Insight is poised to transform the way school districts elevate their brand, cultivate trust, and eliminate the culture where education leaders go from one crisis to another.”

K12 Insight’s customer service solutions and services are purpose-built for K-12 and empower school districts to streamline workflows, centralize communications, and foster a culture of customer service. With K12 Insight’s solutions, school districts can automate processes districtwide, enable data-driven decision-making, and drive meaningful engagement with students, families, staff, and community members. More than 500 school districts around the country have improved overall school climate by leveraging K12 Insight’s expertise and customer service solutions.

K12 Insight’s newest feature is the generative AI-powered Let’s Talk Assistant. This chatbot — built using best-in-class large language models and secure, responsible AI practices — helps school districts provide always-on customer service and create internal efficiencies by giving parents, teachers, and school districts a fast and easy way to get answers to frequently asked questions 24-7.

The mission of the EdTech Breakthrough Awards is to honor excellence and recognize the innovation, hard work and success in a range of educational technology categories, including Student Engagement, School Administration, Adaptive Learning, STEM Education, Remote Learning, Career Preparation and many more. This year’s program attracted thousands of nominations from over 17 different countries throughout the world.

“We are constantly innovating to deliver the best-in-class customer service and research solutions for school districts that empower them to advance their operations and provide superior customer service to all families,” said Suhail Farooqui, CEO of K12 Insight. “This recognition as the ‘Next-Gen School Solution Provider of the Year’ by EdTech Breakthrough is a testament to K12 Insight’s mission to equip school districts with the leading-edge customer service technology and research solutions to withstand today’s education environment.”