News & Blog
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Blog
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
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Blog 3 minutes
Detecting Signs of Poor Customer Service in Your School District
Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
![school crisis](https://cdn.k12insight.com/app/uploads/2023/01/school-crisis-1.jpg)
Blog
Navigating School Crises: 3 Best Practices to Implement
In 2023, get ahead of your district’s next crisis before it happens with these tips.
![changing the game for school customer service](https://cdn.k12insight.com/app/uploads/2022/10/changing-the-game-for-school-customer-service.jpg)
Blog 3 minutes
How seven school districts are changing the game for school customer service
Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.
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Blog
District Readiness for Natural Disasters: 6 Tips for Preparedness
Whether your district is bracing for a storm or preparing for a future natural disaster, follow these tips to ensure Let’s Talk is ready.
![best practices for effective internal communications](https://cdn.k12insight.com/app/uploads/2022/08/best-practices-for-effective-internal-communications.jpg)
Blog
Effective Internal Communications: 6 Best Practices for Schools
When done well, internal communications can help your school district boost morale among employees and foster a culture of open dialogue.
![osceola school district](https://cdn.k12insight.com/app/uploads/2022/05/osceola-school-district.jpg)
Blog
Osceola School District: Promoting Trust, Transparency, and Communication
Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...
![how to launch a chatbot](https://cdn.k12insight.com/app/uploads/2022/05/how-to-launch-a-chatbot.jpg)
Blog
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
![Happy school communicators day from K12 Insight](https://cdn.k12insight.com/app/uploads/2023/08/school-communicators-day.png)
Blog
Happy School Communicators Day: Celebrating school PR leaders who create superior customer experiences
Thank you to the amazing school communicators delivering superior customer service each day.