News & Blog
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![six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image](https://cdn.k12insight.com/app/uploads/2023/08/Screenshot-2023-08-21-at-8.56.28-AM-2566x1212.jpg)
Blog 3 minutes
Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...
![3-ways-customer-service-is-affecting-your-school-district-News-Featured-Image](https://cdn.k12insight.com/app/uploads/2023/06/iStock-1260752753-2-2566x1212.jpg)
Blog 3 mins
Customer Service's Ripple Effect: 3 Ways It Impacts Your School District
Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...
![promote listening and build trust](https://cdn.k12insight.com/app/uploads/2022/02/promote-listening-and-build-trust.jpg)
Blog
Creating Effective Listening Tour Agendas for Trust Building
You might think that creating listening tour agendas is just a process where you list the speakers and times, which is perfectly fine. But is that ...
![2022 #SchoolPR Trends](https://cdn.k12insight.com/app/uploads/2022/01/iStock-1201069511-2121x1212.jpg)
Blog
2022's Top 10 Trends Shaping K-12 School Communications
As the school year begins, the communications landscape evolves. In this article, learn about 10 K-12 trends that will shape the future of school c...
![The-3-pillars-of-customer-service-in-schools-News-Featured-Image](https://cdn.k12insight.com/app/uploads/2023/07/professional-development-meeting.jpeg)
Blog
Empower frontline school staff through professional development
With this Year 6 resource pack you can develop your professional skills and practice the importance of professional development in the school.
![Two College Tutors Having Discussion Together](https://cdn.k12insight.com/app/uploads/2023/07/5-takeaways-employee-engagement-report.jpeg)
Blog
5 key takeaways from K12 Insight’s employee engagement report
Dive deeper into the perceptions and experiences of school employees.
![communications lessons](https://cdn.k12insight.com/app/uploads/2021/10/communications-lessons.jpg)
Blog
5 communications lessons from a former school principal
School building leaders have a lot on their plates these days, including managing an influx of communications. Here are some lessons learned from a...