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six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image
Blog 3 minutes
Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...
3-ways-customer-service-is-affecting-your-school-district-News-Featured-Image
Blog 3 mins
Customer Service's Ripple Effect: 3 Ways It Impacts Your School District
Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...
promote listening and build trust
Blog
Creating Effective Listening Tour Agendas for Trust Building
You might think that creating listening tour agendas is just a process where you list the speakers and times, which is perfectly fine. But is that ...
2022 #SchoolPR Trends
Blog
2022's Top 10 Trends Shaping K-12 School Communications
As the school year begins, the communications landscape evolves. In this article, learn about 10 K-12 trends that will shape the future of school c...
The-3-pillars-of-customer-service-in-schools-News-Featured-Image
Blog
Empower frontline school staff through professional development
With this Year 6 resource pack you can develop your professional skills and practice the importance of professional development in the school.
Two College Tutors Having Discussion Together
Blog
5 key takeaways from K12 Insight’s employee engagement report
Dive deeper into the perceptions and experiences of school employees.
communications lessons
Blog
5 communications lessons from a former school principal
School building leaders have a lot on their plates these days, including managing an influx of communications. Here are some lessons learned from a...
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