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Blog 2 minutes
Customer service ROI: 3 key metrics every school leader should be tracking
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But how are school districts really measuring their customer...
4 key insights for improving your district’s customer service
Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...
3 key insights into how families perceive your school district
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
Blog 3 minutes
How California districts can craft the perfect questions for their LCAP surveys
Building questions that garner responses from families can be challenging. We can help.
Why research matters for every school district
COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enr...
3 school stakeholder feedback surveys to consider this spring and summer
As the school year comes to a close, consider implementing one of these surveys.
Telling stories with data: How Managed Research helps districts dive into surveys and focus groups
Educator exhaustion. Social-emotional learning concerns. Teacher attrition. As school districts across the country experience monumental shifts...
Support and retain teachers and staff by listening to their feedback
The learning experience and likability of a school staff member can be enhanced with a system that takes the feedback they provide seriously.