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Delivering superior customer service.
Blog 2 minutes
How Indianapolis Public Schools’ Ashley Cowger has championed culture change districtwide
Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...
Family of three looking at a laptop
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
Blog 3 minutes
Detecting Signs of Poor Customer Service in Your School District
Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
key to school district success
Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Mother And Daughter Meeting With Male Teacher
ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
Three big questions
Blog 3 minutes
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Let's Talk Assistant 3.0 icon with Faster FAQs and easier chatbot maintenance.
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
AI's Role in School District Competitiveness
What’s next for K-12 SaaS solutions and how IT leaders can prepare
time to audit
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
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In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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