News & Blog
The K12 Insight Blog
Superintendents' Considerations in 2023: 5 Things to Ponder
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.
Navigating School Crises: 3 Best Practices to Implement
In 2023, get ahead of your district’s next crisis before it happens with these tips.
Exploring Emotions with a Word Cloud: A New Approach to Communication
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders
Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
Navigating ESSER Fund Concerns: Practical Steps for Schools
3 ways to keep your school district’s budget in the black after ESSER funds are gone.