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The K12 Insight Blog

Cleveland Metropolitan School District launches K12 Insight's Let’s Talk solution to improve customer service in schools
Cleveland Metropolitan School District launches new platform to improve customer service
CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.
By K12 Insight | July 8, 2024 | 3 minutes
K12 Insight wins Net-Gen School Solution Provider of the Year award from EdTech Breakthrough 2024 includes logos of K12 INsight and Ked Tech Breakthrough Award 2024 logo
News 3 minutes | June 10, 2024

K12 Insight honored in the 2024 EdTech Breakthrough Awards.

K12 Insight wins 2024 EdTech Breakthrough Award for its next-gen K-12 customer service platform transforming school operations.

A man sits at his computer, learning how to improve IT customer service.
Blog 3 minutes | June 6, 2024

IT Efficiency: Strategies from Leading K-12 Districts

IT leaders use K12 Insight’s AI-powered Let’s Talk to streamline support, boost efficiency, and modernize district tech operations.

News Using AI for Customer Service Featured Image
Blog 3 minutes | June 4, 2024

AI Magic in Education: The Customer Service Revolution

Use AI to streamline processes, boost efficiency, and deliver 24/7 support for better internal operations and customer satisfaction.

a woman is loving a child
Blog 3 minutes | May 13, 2024

Setting priorities: Essential vs. Desirable in schools

When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to h...

people appreciating a man by clapping
Blog 3 minutes | May 7, 2024

Contribution by K12 Insight to CoSN’s EdTech Report

K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.

Happy teacher assists schoolgirl in using laptop during computer class in the classroom
Blog 3 minutes | May 6, 2024

Employee Engagement: Crafting Your School District as a Premier Workplace.

Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satis...

Generative AI Let's Talk Assistant chatbot
News 3 minutes | April 25, 2024

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations ...

businessman hand touch email envelope icon on mobile screen
Blog 3 minutes | April 19, 2024

Robbinsdale Area Schools' Utilization of AI in Customer Service.

The “Amazon effect” has set new standards for customer service in every industry, demanding personalized, seamless experiences and lightning-fast r...

news announcement with the title engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development Image includes the logos of K12 Insight and engage2learn
News 2 minutes | April 18, 2024

engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development

K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.

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From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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