News & Blog
The K12 Insight Blog


K12 Insight honored in the 2024 EdTech Breakthrough Awards.
K12 Insight wins 2024 EdTech Breakthrough Award for its next-gen K-12 customer service platform transforming school operations.

IT Efficiency: Strategies from Leading K-12 Districts
IT leaders use K12 Insight’s AI-powered Let’s Talk to streamline support, boost efficiency, and modernize district tech operations.

AI Magic in Education: The Customer Service Revolution
Use AI to streamline processes, boost efficiency, and deliver 24/7 support for better internal operations and customer satisfaction.

Setting priorities: Essential vs. Desirable in schools
When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to h...

Contribution by K12 Insight to CoSN’s EdTech Report
K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.

Employee Engagement: Crafting Your School District as a Premier Workplace.
Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satis...

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations
Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations ...

Robbinsdale Area Schools' Utilization of AI in Customer Service.
The “Amazon effect” has set new standards for customer service in every industry, demanding personalized, seamless experiences and lightning-fast r...

engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.