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The K12 Insight Blog

K12 Insight introduces IT Asset Management and IT Service Management to the Let's Talk Unified Service Desk solution for K-12 schools
K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts
IT Service Management and IT Asset Management join Let’s Talk to empower schools with a districtwide unified service desk solution.
By K12 Insight | March 20, 2025 | 3 minutes
Cleveland Metropolitan School District launches K12 Insight's Let’s Talk solution to improve customer service in schools
News 3 minutes | July 8, 2024

Cleveland Metropolitan School District launches new platform to improve customer service

CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.

K12 Insight wins Net-Gen School Solution Provider of the Year award from EdTech Breakthrough 2024 includes logos of K12 INsight and Ked Tech Breakthrough Award 2024 logo
News 3 minutes | June 10, 2024

K12 Insight honored in the 2024 EdTech Breakthrough Awards.

K12 Insight named “Next-Gen School Solution Provider of the Year” in 2024 EdTech Breakthrough Awards Program International awards program recogniz...

Generative AI Let's Talk Assistant chatbot
News 3 minutes | April 25, 2024

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations ...

news announcement with the title engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development Image includes the logos of K12 Insight and engage2learn
News 2 minutes | April 18, 2024

engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development

With the intelligence from Let’s Talk, K12 Insight’s education-focused customer service platform, and the comprehensive talent development solutio...

friends shaking hands
News 3 minutes | March 1, 2024

Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings

A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...

Gerald D. Dawkins Leadership Builder Award recipient
News 1 minute | July 12, 2023

San Antonio ISD’s Shawn Bird named 2023 Gerald D. Dawkins Leadership Builder Award recipient

Bird recognized for commitment to empowering educators and developing future K-12 leaders

mother dropping his son to school
News

Revealing Gaps in Parent-District Communications: Insights from a National Report

K12 Insight’s latest customer service report finds the families who need the most support are disproportionately left out of teacher- or school-ini...

Win-Voter-Support-Thumbnail
News 3 minutes | April 12, 2023

Report: A staggering number of K-12 families don’t know where to go for answers

K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...

Mother And Daughter Meeting With Male Teacher
News 3 minutes | February 17, 2023

ClassLink Partnership for SIS Integration with K12 Insight

ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.

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