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Is your school district exhibiting symptoms of poor customer service?
Enrollment declines. Failed bond proposals. Reputational issues. Internal complaints about “unreasonable” parents. A lack of trust in school admini...
The Hidden Key to School District Success: Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Share positive district experiences through Let’s Talk Good News
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
5 things superintendents need to consider in 2023
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.
3 best practices to prepare for your next school crisis
In 2023, get ahead of your district’s next crisis before it happens with these tips.
Introducing a word cloud with feelings
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
3 key insights into how families perceive your school district
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
Blog 3 minutes
Three big questions that guide me as a school CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions, and your district can do the same.