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The K12 Insight Blog

chatbots change the game for customer service
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.
By K12 Insight | June 30, 2022 | 3 minutes
how to improve engagement
Blog 3 minutes | June 17, 2022

Video: Improving Engagement Through Accessible Customer Service

Accessible customer service helps districts reach more stakeholders

Two College Tutors Having Discussion Together
Blog 3 minutes | June 9, 2022

Video: How to promote efficient school board communications through a streamlined inbox

A unified inbox can help increase effective school board communications

time to audit
Blog 3 minutes | June 8, 2022

Rethinking SaaS Solutions: Why It’s Time for an Audit

Consider these factors as you determine the technology needs for your district.

school district to adopt a customer service solution
Blog 3 minutes | June 7, 2022

Time for a Customer Service Solution: A School District Imperative

Let’s Talk continues to evolve based on hundreds of successful implementations by school districts nationwide to help you provide superior customer...

superior customer service
Blog 3 minutes | June 2, 2022

Video: Attracting and Retaining Families Through Superior Service

Superior experiences with your district can keep parents from pursuing alternative options

Let's Talk! What's New in 17.0
Blog 3 minutes | May 27, 2022
Osceola School District: Promoting Trust, Transparency, and Communication
Blog 3 minutes | May 26, 2022

Osceola School District: Promoting Trust, Transparency, and Communication

Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...

Launching AI-powered chatbots on district webpages
Blog 3 minutes | May 24, 2022

Launching AI-powered chatbots on district webpages

How your district can start using always-on chatbot technology in less than a month.

service and support
Blog 3 minutes | May 19, 2022

Customer Service Excellence: 5 Key Components

Define and deliver superior customer experiences in your school district.

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