Filter ByClose Filters
Roles
Solutions
Topics

News & Blog

All Items
304 results

The K12 Insight Blog

Graphic saying the National Report on Parent - School Trust and Engagement with house and family icons.
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
By K12 Insight | August 3, 2022 | 3 minutes
Unified-Service-Desk-Thumbnail
Blog 3 minutes | August 2, 2022

AI's Role in School District Competitiveness

What’s next for K-12 SaaS solutions and how IT leaders can prepare

how chatbot technology
Blog 3 minutes | July 6, 2022

How chatbot technology saves time for K-12 school districts

Save your staff time by having a chatbot answer repeat questions

amy boehl
Blog 3 minutes | July 1, 2022

The Significance of Research in Every School District

COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enr...

chatbots change the game for customer service
Blog 3 minutes | June 30, 2022

How AI-powered chatbots change the game for customer service in K-12 education

Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.

how to improve engagement
Blog 3 minutes | June 17, 2022

Video: Improving Engagement Through Accessible Customer Service

Accessible customer service helps districts reach more stakeholders

Two College Tutors Having Discussion Together
Blog 3 minutes | June 9, 2022

Video: How to promote efficient school board communications through a streamlined inbox

A unified inbox can help increase effective school board communications

time to audit
Blog 3 minutes | June 8, 2022

Rethinking SaaS Solutions: Why It’s Time for an Audit

Consider these factors as you determine the technology needs for your district.

school district to adopt a customer service solution
Blog 3 minutes | June 7, 2022

Time for a Customer Service Solution: A School District Imperative

Let’s Talk continues to evolve based on hundreds of successful implementations by school districts nationwide to help you provide superior customer...

superior customer service
Blog 3 minutes | June 2, 2022

Video: Attracting and Retaining Families Through Superior Service

Superior experiences with your district can keep parents from pursuing alternative options

Filter ByClose Filters
Roles
Solutions
Topics
In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
Read the latest stories