News & Blog
The K12 Insight Blog
Back to School: 10 Tips for Superior Customer Service
Here are some ideas to help you plan for a stronger, more connected school year.
Back-to-School Breeze: The Role of Chatbots
Find out how chatbots can change the game for your back-to-school season
The Impact of Trust: How Customer Experience Shapes Your District
K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...
Building Trust in the New Era of K-12 Educationn
Chesapeake Public Schools shares how they’ve built trust capital in their district by prioritizing meaningful conversations with stakeholders.
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
AI's Role in School District Competitiveness
What’s next for K-12 SaaS solutions and how IT leaders can prepare
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
The Significance of Research in Every School District
COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enr...
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.