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The K12 Insight Blog

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4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
By K12 Insight | April 25, 2023 | 3 minutes
improving districts customer service
Blog 3 minutes | April 20, 2023

Improving Customer Service: 4 Key Insights for Your District

Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...

Symptoms-of-poor-customer-service_News_Primary-Image
Blog 3 minutes | March 23, 2023

Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

key to school district success
Blog 1 minute | March 23, 2023

Hidden Key to District Success: The Power of Customer Service

For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...

Positive District Experiences via Let’s Talk
Blog 3 minutes | March 7, 2023

Sharing Good News: Positive District Experiences via Let’s Talk

Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.

Superintendent talking to students
Blog 3 minutes | January 31, 2023

Superintendents' Considerations in 2023: 5 Things to Ponder

Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.

school crisis
Blog 3 minutes | January 24, 2023

Navigating School Crises: 3 Best Practices to Implement

In 2023, get ahead of your district’s next crisis before it happens with these tips.

Exploring Emotions with a Word Cloud
Blog 3 minutes | December 1, 2022

Exploring Emotions with a Word Cloud: A New Approach to Communication

Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...

Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

District team members collaborating
Blog 3 minutes | November 17, 2022

How to improve interactions with your families who are considering other options

With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

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