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The K12 Insight Blog

strategic plan from good to great
Taking Your Strategic Plan from Good to Great: Essential Steps
“Every child. Every chance. Every day.”That’s the focus the School District of Osceola County, Fla. adopted this school year to ensure every st...
By K12 Insight | July 14, 2019 | 3 minutes
CODiE Awards
Blog 3 minutes | June 13, 2019

Giving Thanks in the 2019 CODiEs: Recognizing Contributions

I’ve never been a big fan of awards shows.I’m the kind of guy who falls asleep during the Oscars. If I had a choice between the Grammys and RHO...

District staff engaged in training to improve school customer service
Blog 2 minutes | June 10, 2019

Enhance School Customer Service by Supporting Frontline Staff

Meet rising expectations and transform your school customer service with expert-led professional development.

Smiley face with intertwined arrows
Blog 3 minutes | June 7, 2019

Accelerating School Customer Experience: 6 Essential Steps

[caption id="attachment_25110" align="alignleft" width="150"] Dr. Shelby McIntosh[/caption]“I hate to claim that there’s one silver bullet that...

customer experience
Blog 3 minutes | May 30, 2019

Exceptional School Experience: Infographic on 10 Cultivation Ways

The end of the school year means different things to different people. For students, it’s often a time to review and, hopefully, to relax. Teachers...

A graduation cap with year 2019 tassel
Blog 3 minutes | May 28, 2019

2019 Recap: Top 5 Stories Capturing Everyone's Interest

Summer is fast approaching, which means we’re nearly halfway through 2019. Can you believe it?Summer break represents a short—but important—per...

Superhero Spotlight
Blog 3 minutes | April 26, 2019

Spotlight on Superheroes: Frontline School Customer Experience

You don’t get a second chance at a first impression.But that doesn’t mean great customer service should stop after your first meeting with a c...

strategic plan
Blog 3 minutes | April 23, 2019

What's Missing from Your District's Strategic Plan?

Take a look at most any school district strategic plan and you’ll likely find a reference--if not an entire section--devoted to improving community...

philadelphia must-dos
Blog 3 minutes | March 29, 2019

NSBA 2019 Tips: 5 Must-Dos in Philadelphia

NSBA 2019 is finally here!We can’t wait to meet school board members and district leaders from across the country at this weekend’s annual con...

stopping bad headlines before they start
Blog 3 minutes | March 27, 2019

Superhero Spotlight: Preventing Negative Headlines Proactively

You can’t solve a problem you don’t know exists.That’s why having real-time insights into what your community is thinking matters, and having t...

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