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The K12 Insight Blog

K12 Insighters and school district leaders at ERDI (2023)
Leadership Insights: Handling Stakeholder Inquiries in School District
District administrators who act as a liaison for the district and its stakeholders. For example, administrators that help with maintaining relation...
By K12 Insight | October 12, 2021 | 3 minutes
Advocating a Customer Service Mindset_header
Blog 3 minutes | October 7, 2021

3 reasons for school districts to adopt a customer service mindset

Discover how a customer service mindset can transform your school district's approach to education and keep students and parents engaged and enrolled.

Is email holding back your staff
Blog 3 minutes | September 28, 2021

Is email holding back your staff?

Find out if email is holding back your staff and what you can do to improve their productivity and time-to-market.

district decisions
Blog 3 minutes | September 22, 2021

Informing School Decisions with Survey Data: A Practical Approach

A survey is a pre-conceived and structured interview. Although it is a structured interview, it can ask probing, open-ended questions. Learn more a...

A woman and man discussing something from a binder
Blog 3 minutes | September 13, 2021

Survey Design Mastery: 5 Principles for School Surveys

We explore a survey design framework that seeks to clarify the complex nature of human responses to surveys.

A man sits at his computer, learning how to improve IT customer service.
Blog 3 minutes | September 8, 2021

Overwhelmed with inquiries? Here’s how to free up your staff.

4 practical strategies for driving staff productivity amid an influx of inbound communications

focus groups
Blog 3 minutes | September 3, 2021

Using focus groups beyond surveys for school district insights

Gain a better understanding of your school community’s perspectives, experiences and needs with qualitative research — and three ways to do so.

Student talks to teacher in hallway
Blog 3 minutes | August 17, 2021

Investigate equity in your district by listening

In order to help people understand the equity of their districts and to make informed decisions about their investments, we are launching an invest...

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

key surveys
Blog 3 minutes | August 4, 2021

4 key surveys school leaders need to consider this school year

There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.

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