Let’s Talk | Customer Service - K12 Insight
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Always-on listening
for school leaders

Turn everyday interactions into exceptional experiences
for parents, students, teachers and staff

Use Let’s Talk! to listen to your community.

LISTEN TO STUDENTS
PARENTS AND STAFF

Seek feedback from your community on critical issues and give students, parents and staff a safe way to reach you 24/7, from any device.

LISTEN TO STUDENTS PARENTS AND STAFF
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RESPOND WITH TOTAL CONFIDENCE
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RESPOND WITH
TOTAL CONFIDENCE

Build brand loyalty and improve customer service by delivering accurate, courteous and timely responses—every time.


TRIAGE YOUR NEXT
SCHOOL CRISIS

Work across teams to quickly identify and manage potential crises, from school safety and bullying to operations to performance.

TRIAGE YOUR NEXT SCHOOL CRISIS
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Use Let’s Talk! to provide a five-star customer experience for students, parents and staff.
  • Safety and bullying reporting
  • Enrollment declines and school choice
  • Customer service and listening
  • Employee engagement and morale
  • Student voice and engagement
  • Bond and capital campaign support
  • School boundaries and transportation
Quote
Let’s Talk! has replaced some of the ‘awkward’ ways that we were communicating with our constituents. Now we have one way of engaging that allows us to be consistent across the district.”
Dr. Wendy Robinson, Superintendent
Dr. Wendy Robinson, Superintendent,
Ft. Wayne Community Schools, Indiana
FWCS

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Create a better school experience
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