Create a Better
School Customer Experience

With Let’s Talk!, you can improve school community engagement, measure customer satisfaction and build a stronger school climate and culture.

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Use Let’s Talk! to engage your school community.

Then get real-time insights to improve the school experience

—inside the classroom and out.

LISTEN TO STUDENTS
PARENTS AND STAFF

Seek feedback from your community on critical issues and give students, parents and staff a safe way to reach you 24/7, from any device.

All of your communication together at last

Students, parents, and staff have dozens of ways to contact you—email, phone, social media, in-person.
With Let’s Talk!, you can manage all your school community engagement from one place.
Seek feedback on critical issues

Communication is a two-way street. Invite feedback online or use Let’s Talk’s Campaign Manager to send outbound messages to your community when you need their input.

RESPOND QUICKLY
WITH CONFIDENCE

Build brand loyalty and improve customer service by delivering accurate, courteous and timely responses—every time.

Use real-time data to make improvements

A real-time dashboard shows you what issues are trending, how long it takes the district to respond, and where that feedback is coming from.

Presentation-ready reports make it easy to share your progress with board and community members.
Ask parents and others to rate their experiences

Competition has come to K-12 schools. Provide five-star customer service and keep students, parents and staff engaged by asking them to rate their experiences.

COLLABORATE AND IMPROVE WORKFLOW

Work across teams to quickly identify and manage potential crises, from school safety and bullying to operations to performance.

Set Critical Alerts to stay informed

Set Critical Alerts and get instantly notified when potential crises, such as bullying or other school safety and security risks, are reported in your schools.
Get the right people involved fast

Automatically route time-sensitive feedback to your school resource office and others to ensure an effective response, every time.

Use Let’s Talk! to provide a five-star customer experience for students, parents and staff.

Safety and bullying reporting
Enrollment declines and school choice
Customer service and listening
Employee engagement and morale
Student voice and engagement
Bond and capital campaign support
School boundaries and transportation

Let’s Talk! has replaced some of the ‘awkward’ ways that we were communicating with our constituents. Now we have one way of engaging that allows us to be consistent across the district.”