Let's Talk Assistant | K12 Insight
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Let’s Talk! Assistant

More than “just another chatbot”

Built specifically for K-12 school districts, Let’s Talk! Assistant helps you provide always-on customer service, create efficiencies, and improve the school customer experience.
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Proudly different.

Benefit from our more than a decade of experience in the K-12 space with a chatbot designed with you—and your educational community—in mind. We’ve analyzed data from over 300 school district partners across the nation so you can get started quicker, scale with ease, and experience the K12 Insight difference.


A one-stop-shop for families
No more waiting for the school- or work-day to start. Give families a fast, easy way to get answers to FAQs on their schedule with 24/7 automated customer service from any device, and provide the option to submit nuanced or complex inquiries to a staff member via Let’s Talk!.


Automation with a human touch
Education leaders need a chatbot that does more than just spit out responses based on keywords. Backed by Natural Language Processing (NLP) and Artificial Intelligence (AI), Let’s Talk! Assistant can correctly answer FAQs asked in a variety of ways and use customer input to continue learning and improving.
80% of routine questions can be answered by chatbots.
  • Take repetitive interactions off employees’ plates
  • Reclaim time and capacity—freeing up staff to resolve high-touch customer interactions
  • Power small and large teams while reducing overall support costs

SEE HOW

Measure your impact in real-time
Say goodbye to meaningless data dumps and hello to actionable, real-time insights with an intuitive, interactive Performance Report. Extract real-time data and themes (including number of inquiries, customer satisfaction, trending topics, and time saved) to help measure progress and optimize your chatbot.
Seamless integration
with Let’s Talk!
A chatbot on its own won’t solve the problems K-12 leaders face. That’s why we’ve integrated ours with Let’s Talk!, our online customer service ticketing solution—giving you a comprehensive approach to understanding and improving the customer experience in your district.


The K12 Insight advantage
Reap the benefits of a true partnership.
Streamlined
onboarding
Go live in just 3 weeks with our collaborative onboarding process.
Essential
FAQs
Receive quarterly Essential FAQ lists, backed by regional and seasonal Let’s Talk! data, to empower your chatbot.
Communications
Kit
Use our bank of customizable communications templates to easily promote Let’s Talk! Assistant in your community.
Ongoing
support
Reach out to our team of experts at any time. We’re always happy to answer questions, discuss best practices, and help you get the most out of our partnership.


Don’t just take our word for it.
“Let’s Talk! Assistant is as efficient for us as it is for families. It gives parents an intuitive way to ask questions whenever their schedules allow—even if it’s after eight or nine at night—and get an immediate, precise response. That frees up our staff to attend to other responsibilities, including high-touch customer interactions.”
— Krista Stockman, Public Information Officer, Fort Wayne Community Schools.


Experience the difference
Sign up for a free, no-obligation demo of Let’s Talk! Assistant.
REQUEST DEMO