K12 Insight National Customer Service report header

National Report on Customer Service in Schools

K12 Insight regularly publishes a report with insights and trends education leaders can use to inform their customer service and communications strategies.
National Report on Customer Service - Q4 2023

Are you ready to uncover the connection between school climate and customer service?

Discover the powerful link between school climate and customer service in K12 Insight’s Q4 2023 National Report on Customer Service in Schools. 

This report dives deep into this topic, unveiling the connection between prioritizing customer service in schools and its role in fostering a positive school climate and enhancing student achievement. 

Download your copy of the report today! →

Past Reports:

Parent and child walking into entrance of school
Guide
Q3 2023 National Report on Customer Service in Schools
As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting...
customer service in schools
Guide
Q1 2023 National Report on Customer Service in Schools
K12 Insight’s National Report on Customer Service in Schools explores the reasons parents reach out to their school or district and their ability t...
Parent Satisfaction
Guide
National Report on the Impact of Parent Satisfaction on School Districts
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...

Additional Resources:

Customer-service-ROI-3-key-metrics-every-school-leader-should-be-tracking_News_Featured-Images
Blog 2 minutes
Customer service ROI: 3 key metrics every school leader should be tracking
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But how are school districts really measuring their customer...
six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image
Blog 3 minutes
Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...
How-one-district-passed-a-tax-referendum-with-an-80%-approval-rate-and-how-you-can-repeat-their-process-for-success_News_Featured-Images
Blog 3 minutes
How one district passed a tax referendum with an 80% approval rate — and how you can repeat their process for success
Pinellas County Schools leaned on community trust earned through their focus on communications and customer service to pass a referendum with a hig...