Fort Wayne, Indiana

Fort Wayne Community Schools

The district
More than 30,000 students. Seventy languages spoken. More than 70 percent on free-and-reduced price lunch.

The challenge
School choice and competition. Enrollment declines. Customer service.

The solution
District leaders launched Let’s Talk!™, a cloud-based listening solution from K12 Insight, to demonstrate value, improve customer service and invite and respond to community feedback.

Today, FWCS can:

  • Manage all inbound and outbound school communications from a single channel
  • Ensure every community member receives a timely, accurate and courteous response from the right person
  • Monitor and prioritize district and school-level communications
  • Get insights into the issues or challenges parents, students and teachers care about most

Extra credit…
The district also used a survey solution from K12 Insight called Engage to learn from teachers and staff. The survey leveraged candid feedback from district educators to inform the creation and development of a new teacher evaluation tool.

Read full story

About FWCS
Fort Wayne Community Schools is a 30,000 student school district in Indiana.

Read full story

Recent Success Stories

Temecula Valley USD

Temecula Valley, California

Brighton CSD

Brighton, New York

Alief ISD

Houston, Texas

Saline Area Schools

Saline, Michigan

La Habra City Schools

La Habra, California

Isle of Wight County Schools

Isle Of Wight County, Virginia

Fort Bend ISD

Fort Bend County, Texas

Get started today

Request a Demo

Find the solution that’s right for you

3 ways to engage parents, teachers, students and staff

24/7 community engagement

School surveys with real insights

Focus groups, listening tours and communications

See what we can do for you

*Indicates Required

Or call us any time 703.542.9600