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Why Your District’s Families Are Frustrated With Your Customer Service

Many parents don’t know where to go when they have a question — and that’s a problem. Join K12 Insight for a webinar to learn what you can do to improve interactions with families.
Past Event
Date
April 11, 2023
Time
3:00pm–3:45pm
Location
Zoom

Do you know how many of your families don’t know where to go or who to contact when they have a question?

There are some staggering findings from our Q1 2023 National Report on Customer Service in Schools.

Join our webinar on April 11 to find out what families around the nation experience when they reach out to their school or district — and how many of them can’t find answers when they need them.

Don’t miss out on this opportunity to learn how you can ensure parents get the answers they need from the right person or department in your district — and improve satisfaction with every interaction.

Webinar Register to learn how to improve customer service in your district

Meet our presenters

Krista Coleman
Chief Customer Officer K12 Insight
Dr. Kate Shoulders
Dr. Kate Shoulders
Senior Director of Research K12 Insight

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