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Customer Service for K-12
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Customer Service Solutions
Let’s Talk
An AI-powered, all-in-one, enterprise-wide customer service and intelligence platform built for education — includes ✨Let's Talk Assistant✨
✨ Let’s Talk Assistant ✨
Provide always-on, fast, easy, and accurate customer service in multiple languages with our AI-powered chatbot
Professional Development
Expert-led, interactive virtual and in-person customer service courses for K-12 staff
Managed Research
K-12 research services led by expert education researchers
Engage Surveys
A DIY, cloud-based survey solution built for K-12 school districts
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Superintendents
Provide superior customer service in your district.
Communications
Simplify and streamline inbound communications and prevent crises.
Information Technology (I.T.)
Minimize security risks, automate ticketing workflows, and improve service.
Operations and Transportation
Automate processes, save time for staff, and unify workflows and communications.
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Perspectives from school district leaders and K12 Insighters
Reports
Insights and trends you can use to inform your customer service strategies
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Insights and trends you can use to inform your customer service strategies
Experts in EDU
Real-world examples and inspiring journeys that illuminate the path to exceptional customer service, a thriving school climate, and soaring student success
Customer Stories
Case studies and feature stories about our partner school districts
Featured Resources
Harnessing the Power of AI in K-12: A Guide for District Leaders
Discover how AI can revolutionize district operations, streamline communication, and empower data-driven decision-making in your school district.
2024 Spring National Customer Service Report
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve employee engagement in an effort to slow the rate of staff turnover
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Events
VASS-VASBO Winter Conference
In-person
VASS-VASBO Winter Conference
K12 Insight attended the Virginia Association of School Superintendents and Virginia Association of School Business Officers Winter Conference.
Past Event
Date
January 9, 2023 - January 10, 2023
Time
9:00am–5:00pm
Location
Richmond Marriott Downtown
Richmond, Virginia
Meet a K12 Insighter from the Winter Conference
Joe Douglass
Senior Account Executive
K12 Insight
Krista Coleman
Chief Customer Officer
K12 Insight
Dan Wittich
Vice President of District Partnerships
K12 Insight