We "snackled" mid-conference cravings!
We handed out hundreds of Snackle Boxes at this year's seminar!
Pasco County Schools presented on their use of the Let's Talk platform
All Aboard the Customer Service Express: Making Every Interaction Count
The K-12 marketplace is competitive and each touchpoint is an opportunity to deliver superior customer service. Every interaction with their school district impacts parent satisfaction.
Armed with this knowledge, Pasco County Schools transformed their strategy and put customer service at the forefront of their district’s brand — revolutionizing their approach to service, training staff, and modernizing communications practices to ensure every stakeholder receives superior customer service.
Melissa Musselwhite, Director of Student Support Programs and Services, shared the full story and explained why no district can afford not to implement an intentional customer service strategy.
Read about our session with Pasco County Schools here:
The K12 Insight team presented on why strategic customer service matters!
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The top 5 lessons we took from NSPRA 2023!
We had such an incredible time at #NSPRA2023 filled with remarkable conversations! Couldn’t make it this year? Check out our recap with the top 5 lessons we took from this year’s seminar.