NSPRA 2023 National Seminar

Join us for a presentation by Pasco County Schools

All Aboard the Customer Service Express: Making Every Interaction Count

The K-12 marketplace is competitive and each touchpoint is an opportunity to deliver superior customer service. Every interaction with their school district impacts parent satisfaction. 

Armed with this knowledge, Pasco County Schools transformed their strategy and put customer service at the forefront of their district’s brand — revolutionizing their approach to service, training staff, and modernizing communications practices to ensure every stakeholder receives superior customer service. 

Hear the full story directly from Melissa Musselwhite, Director of Student Support Programs and Services, and learn why you can’t afford not to implement an intentional customer service strategy in your school district.

Join us for a free, no-obligation workshop The Case for Customer Service in Schools

During the NSPRA National Seminar, join K12 Insight for a free workshop designed to help school PR professionals learn about developing cultures of customer service in their district communities.

Say "Hi" to a K12 Insighter at NSPRA!

Dan Wittich

Vice President of District Partnerships

Stephanie Gassen

Vice President of Marketing

Ellie Grace

Senior Manager of Client Success

Joe Douglass

Senior Regional Account Director

Krista Coleman

Chief Customer Officer

Max Lush

Regional Account Director

Emily Weinberger

Enterprise Client Success Manager

Hillary Robbins

Client Success Manager

Steve Ebinger

Regional Account Director

Ben Martin

Regional Account Director