NSPRA 2023 National Seminar

K12 Insight attended the NSPRA 2023 National Seminar.
Past Event
July 16, 2023 - July 19, 2023
St. Louis, Missouri
Union Station Hotel
Snackle Boxes

We "snackled" mid-conference cravings!

We handed out hundreds of Snackle Boxes at this year's seminar!

Easier and more durable than plastic baggies, a snackle box is a compartmentalized tackle box (usually for fishing) filled with transportable snacks.
School PR pros building K12 Insight snackle boxes at the 2023 NSPRA seminar!
Our #NSPRA2023 session

Pasco County Schools presented on their use of the Let's Talk platform

Pasco County Schools' presentation during NSPRA 2023

All Aboard the Customer Service Express: Making Every Interaction Count

The K-12 marketplace is competitive and each touchpoint is an opportunity to deliver superior customer service. Every interaction with their school district impacts parent satisfaction. 

Armed with this knowledge, Pasco County Schools transformed their strategy and put customer service at the forefront of their district’s brand — revolutionizing their approach to service, training staff, and modernizing communications practices to ensure every stakeholder receives superior customer service. 

Melissa Musselwhite, Director of Student Support Programs and Services, shared the full story and explained why no district can afford not to implement an intentional customer service strategy.

Read about our session with Pasco County Schools here:

We sold out our customer service workshops!

The K12 Insight team presented on why strategic customer service matters!

K12 Insight's Case for Customer Service workshop during NSPRA 2023.
Hint: We do these workshops year-round! Register for a one-on-one version of our NSPRA workshop
Check out our recap of the conference

We loved connecting with you!

The top 5 lessons we took from NSPRA 2023!

We had such an incredible time at #NSPRA2023 filled with remarkable conversations! Couldn’t make it this year? Check out our recap with the top 5 lessons we took from this year’s seminar.

Read the blog post
The K12 Insight team at NSPRA 2023