How — and why — to deliver superior customer service across your district
30% of K-12 families don’t know where to go when they have a question. 60% of parents say there is room for improvement with the helpfulness, timeliness, and courteousness of the answers they have received.
In the era of Amazon and DoorDash delivery, families have high expectations for customer service, including the ability to access quick, accurate answers.
To help Minnesota districts rise to meet this demand, Executive Directors of Marketing & Communications Dirk Tedmon and Grace Becker from Eden Prairie Schools will be hosting a complimentary lunch and learn session to discuss:
- Why customer service matters for your school district
- How to take actionable steps toward delivering superior customer service districtwide
- How other districts have succeeded in improving customer experiences, benefitting their entire community
Customer service in K-12 is no longer a “nice to have.” Discover how you can develop a culture of customer service in your school district that will help you avoid costly student attrition, create time-saving processes, build trust, and strengthen relationships districtwide. Join us at Redstone American Grill on Friday, May 5 at 12:30 p.m. CT.