• Home
  • Events
  • Revolutionize Your District Through Customer Service
In-person

Revolutionize Your District Through Customer Service

For decades, school districts didn’t need an intentional approach to customer service. Until now. Join us to find out why — and how you can use this opportunity to transform your district.
Past Event
Date
May 5, 2023
Time
12:30pm–1:30pm
Location
Redstone American Grill
8000 Town Ctr Place
Eden Prairie, MN 55344
Save your seat
Lunch will be provided. Join Eden Prairie Schools to learn more about how you can execute a customer service strategy districtwide that ensures parent satisfaction.

How — and why — to deliver superior customer service across your district

30% of K-12 families don’t know where to go when they have a question. 60% of parents say there is room for improvement with the helpfulness, timeliness, and courteousness of the answers they have received. 

In the era of Amazon and DoorDash delivery, families have high expectations for customer service, including the ability to access quick, accurate answers. 

To help Minnesota districts rise to meet this demand, Executive Directors of Marketing & Communications Dirk Tedmon and Grace Becker from Eden Prairie Schools will be hosting a complimentary lunch and learn session to discuss: 

  • Why customer service matters for your school district 
  • How to take actionable steps toward delivering superior customer service districtwide 
  • How other districts have succeeded in improving customer experiences, benefitting their entire community 

Customer service in K-12 is no longer a “nice to have.” Discover how you can develop a culture of customer service in your school district that will help you avoid costly student attrition, create time-saving processes, build trust, and strengthen relationships districtwide. Join us at Redstone American Grill on Friday, May 5 at 12:30 p.m. CT. 

More Upcoming Events

Live June 11, 2023 - June 13, 2023
2023 Arizona School Public Relations Association Annual Summer Conference In-person | 9:00am-5:00pm | Flagstaff, Arizona
K12 Insight is excited to attend the 2023 Arizona School Public Relations Association (ASPRA) Annual Summer Conference.
Live June 28, 2023 - June 30, 2023
2023 Urban Superintendents Collaborative In-person | 9:00am-5:00pm | Henderson, Nevada
K12 Insight will be attending the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui will be presenting with Dr. Mark B...
Live July 6, 2023 - July 8, 2023
2023 CALSA Summer Institute In-person | 9:00am-5:00pm | San Diego, California
K12 Insight will be attending the 2023 CALSA Summer Institute!