2023 USAA Summer Academy

The Antidote for All That Ails Education: The Case for and Journey of Customer Service in Schools

The confluence of seminal, once-in-a-generation changes and challenges plaguing the superintendency — from political polarization to school choice — has made a difficult job nearly impossible. 

But K-12 school district leaders are neither the first nor only to experience these setbacks. Although every industry is unique, there are lessons to be learned from those who have survived (and those who have gone extinct). 

K-12 education is at a crossroads. Will you adopt the mentalities needed to not only survive, but thrive? Join K12 Insight CEO Suhail Farooqui as he discusses the toxins facing the superintendency — and learn the antidote.