Customer Service for K-12
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Let’s TalkA cloud-based platform helping school districts deliver superior customer service

Professional DevelopmentExpert-led, interactive virtual and in-person customer service courses for K-12 staff

Managed ResearchK-12 research services led by expert education researchers

Engage SurveysA DIY, cloud-based survey solution built for K-12 school districts
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SuperintendentsProvide superior customer service in your district.

CommunicationsSimplify and streamline inbound communications and prevent crises.

Information Technology (I.T.)Minimize security risks, automate ticketing workflows, and improve service.
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BlogPerspectives from school district leaders and K12 Insighters

ReportsInsights and trends you can use to inform your customer service strategies

GuidesInsights and trends you can use to inform your customer service strategies

Webinars & EventsOpportunities to learn how to deliver superior service in your district

Customer StoriesCase studies and feature stories about our partner school districts
Featured Resources

National Report on Customer Service in SchoolsExplore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in your district.

Unlocking the Secrets NPS Tells You About Your District’s FamiliesLearn how your district can use Net Promoter Score (NPS) to better understand your families and how they talk about your district.
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Events
2023 MinnSPRA Spring Conference

In-person

2023 MinnSPRA Spring Conference

K12 Insight attended at the Minnesota School Public Relations Association Spring Conference.

Past Event

Date

April 26, 2023

Time

8:00am–5:00pm

Location

Parkview Event Center, Mall of America
Minneapolis, MN

More Upcoming Events

Live January 7, 2024 - January 9, 2024

2024 VASS/VASB Winter ConferenceIn-person | 9:00am-5:00pm | Richmond, Virginia

K12 Insight is attending the 2024 VASS/VASB Winter Conference.

Live January 10, 2024 - January 13, 2024

2024 MSSA Annual ConferenceIn-person | 9:00am-5:00pm | Marco Island, Florida

K12 Insight is attending the 2024 MSSA Annual Conference.

Live January 23, 2024 - January 26, 2024

2024 National FETC ConferenceIn-person | 9:00am-5:00pm | Orlando, Florida

K12 Insight is attending the 2024 National FETC Conference.