2023 CGCS Chief Information Officers Meeting

An overview of K12 Insight’s presentation

New Levels of Digital Transformation

With more choices than ever for students and staff, schools need technology that meets stakeholders where they are. 

Indianapolis Public Schools’ Executive Director of Strategy & Integration Ashley Cowger shared how her district has accelerated digital transformation to offer accessible, equitable, and transparent communications districtwide. 

In this session,  IT departments learned how they can reinvent ticketing structure to increase efficiency districtwide. 

Key takeaways: 

• Attendees learned how to accelerate digital transformation and apply strategies districtwide.
• Attendees learned how to use customer intelligence to engage stakeholders and improve communications access. 
• Attendees learned actionable tips for simplifying communications districtwide while meeting customer needs.