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Customer Service for K-12
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Let’s Talk
An AI-powered, all-in-one, enterprise-wide customer service and intelligence platform built for education — includes ✨Let's Talk Assistant✨
✨ Let’s Talk Assistant ✨
Provide always-on, fast, easy, and accurate customer service in multiple languages with our AI-powered chatbot
Professional Development
Expert-led, interactive virtual and in-person customer service courses for K-12 staff
Managed Research
K-12 research services led by expert education researchers
Engage Surveys
A DIY, cloud-based survey solution built for K-12 school districts
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Provide superior customer service in your district.
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Simplify and streamline inbound communications and prevent crises.
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Minimize security risks, automate ticketing workflows, and improve service.
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Automate processes, save time for staff, and unify workflows and communications.
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Insights and trends you can use to inform your customer service strategies
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Case studies and feature stories about our partner school districts
Featured Resources
Harnessing the Power of AI in K-12: A Guide for District Leaders
Discover how AI can revolutionize district operations, streamline communication, and empower data-driven decision-making in your school district.
2024 Spring National Customer Service Report
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve employee engagement in an effort to slow the rate of staff turnover
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Events
CGCS Fall
In-person
CGCS Fall
K12 Insight will be in attendance at the 66th Annual Council of the Great City Schools Fall Conference.
Past Event
Date
October 19, 2022 - October 23, 2022
Time
8:00am–5:00pm
Location
Hyatt Regency Grand Cypress
Orlando, Florida
Let's talk at CGCS Fall
Suhail Farooqui
Founder / Chief Executive Officer
Dan Wittich
Vice President of District Partnerships
Krista Coleman
Chief Customer Officer