Meet the K12 Insighters at CGCS COO
Vice President of District Partnerships
Chief Customer Officer
Join us for our presentation!
The Call Center Revolution: How One District is Bringing Their Transportation Communications Into the 21st Century
School districts depend on transportation services — and streamlining inquiries from the community can have a powerful impact on parent satisfaction and internal communications workflows.
John Wilcots, General Manager of Transportation Services, will share how Houston Independent School District has used Let’s Talk to revolutionize their transportation call center. Leveraging Let’s Talk’s unified inbox and automation, the district manages up to 3,000 inbound dialogues a month — saving time, ensuring families have access to the information they need, and improving the customer experience.
Wednesday, Nov. 9
More Upcoming Events
Live June 5, 2023 - June 8, 2023
2023 CGCS Chief Information Officers Meeting In-person | 9:00am-5:00pm | Denver, Colorado
K12 Insight will be attending at presenting at the 2023 Council of the Great City Schools Chief Information Officers Meeting. Join us to learn from...
Live June 7, 2023 - June 9, 2023
2023 FSBA/FADSS Annual Summer Conference In-person | 9:00am-5:00pm | Tampa Bay, Florida
K12 Insight will be in attendance during the FSBA/FADSS Annual Summer Conference. See you there!
Live June 11, 2023 - June 13, 2023
2023 Arizona School Public Relations Association Annual Summer Conference In-person | 9:00am-5:00pm | Flagstaff, Arizona
K12 Insight is excited to attend the 2023 Arizona School Public Relations Association (ASPRA) Annual Summer Conference.