SUCCESS STORY

Brent Mitchell on Meeting Parents’ Expectations

Find out why Brent Mitchell and his team at Ferguson-Florissant School District rely on Let’s Talk to meet expectations and support their customer service goals.

DISTRICT SNAPSHOT

Frguson florissant school district logo

9,512 Students
7 PreK-2 Primary Schools
6 Intermediate Schools
2 6th Grade Centers
3 Middle Schools
4 High Schools

Brent Mitchell (Chief of Staff), Dr. Joseph Davis (Superintendent), and their team at Ferguson-Florissant School District use K12 Insight’s Let’s Talk to support their customer service goals and streamline communications. Ferguson-Florissant School District routes inquiries — including those directed to the superintendent’s office — through Let’s Talk’s unified, districtwide inbox to ensure questions are answered by the right person or department every time.

Hear Brent Mitchell’s thoughts on

  • How to meet and exceed customer service expectations
  • How a two-way customer service tool with a districtwide unified inbox can streamline and automate communications workflows
  • How to use customer service metrics to craft compelling reports for your school board
Play Video about Brent Mitchell

Start delivering superior customer service in your school district. Schedule a demo with one of our experts today.

K12 Insight — a leading innovator of customer intelligence solutions for schools — helps you improve customer service and stakeholder engagement using a powerful customer experience platform and chatbot, research, and professional development.