Louisiana

Caddo Parish Public Schools

The district
Third largest district in Louisiana. Serves 40,000 students across 62 schools.

The challenge
Facing increased competition and a direct challenge from their new leader, administrators needed a better way to truly understand their community’s needs.

The results
Administrators used K12 Insight’s Let’s Talk! and Engage solutions to engage in more meaningful “two-way” conversations, establish districtwide accountability, and create a culture of exceptional customer service. The result? Happy parents and ongoing community conversations that drive positive reforms across the district.

In their words
“Let’s Talk! allows us to answer our community in real-time and listen to them in a powerful way.” — Mary Nash-Wood, Director of Communications

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