About K12 Insight
The K-12 environment has drastically shifted.
School districts have more students in need; more teacher burnout; more health, safety, and security demands; and more complexity, exhaustion, and frustration.
And the top districts that keep their students, staff, and funding have one thing in common: They deliver superior customer service.
K12 Insight partners with school districts to provide better experiences and engagement using a powerful customer experience and intelligence platform, an AI-powered chatbot, research, and professional development.
By providing stakeholders with superior customer service, school districts can build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
Our mission is to help K-12 districts deliver superior customer service easier, faster, and more intentionally.
Leading innovator of customer engagement
As a leading innovator of customer service and intelligence solutions for schools, we’ve helped over 400 districts across the nation adapt to the digital transformation since 2002.
Although we’re headquartered in Herndon, Virginia, our team — from former superintendents, principals, and teachers to K-12 research and customer service experts — lives and works across the United States.