School Customer Experience & Student Survey Platform | K12 Insight
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LEARNING IS BACK

But parents have
more questions — and
concerns — than ever.

Empower your staff, re-connect with families and improve your customer service. Get up and running with Let’s Talk! in 48 hours.
Watch a demoRequest A Consult
Learn is Back
Reassure families — and get students back to learning.
K12 Insight‘s customer service platform helps school leaders manage health and safety concerns,
easily respond to families and staff and use data to stay on track for the year.


Admin
Administrators
  • Quickly respond to parent concerns
  • Conduct blended-learning surveys
  • Track attendance and staffing
  • Share health & safety guidelines
  • Receive ’Critical Alerts’
  • Perform daily ‘pulse checks’
Teacher
Teachers & staff
  • Engage parents & students
  • Collaborate on responses
  • Discover new training & PD
  • Manage passwords & devices
  • Ask important payroll & HR questions
  • Easily request technology assistance
Group
Parents
  • Ask back-to-school questions
  • Receive timely & accurate responses
  • Report COVID-19 signs & symptoms
  • Easily access instructional materials
  • Connect with teachers and staff
  • Get up-to-date safety information
Student
Students
  • Perform daily ‘wellness checks’
  • Get social-emotional support
  • Improve teacher-student engagement
  • Streamline virtual instruction
  • Answer questions & concerns
  • Communicate via text message


Community Response Rate
10x your community response rate
Getting a lot of questions from parents and staff this fall? See how Austin ISD manages more than 2,000 calls and emails per week (with a feedback score of 9.3)
Request A Consult
Community Response Rate
Keep students and teachers safe and on track this fall.
Discover why more than 4 million school leaders and community members trust K12 Insight to help re-open their schools — whether online, or in-person.


“Let’s Talk! ensures we respond to parents within 24 hours on weekdays. It’s a great way to stay connected.”
Debra Pace
Superintendent
School District of Osceola County, Fla.
Debra Pace
“We need our community to engage in a two-way dialogue. With Let’s Talk!, we have a tool to capture feedback at scale and hold ourselves accountable.”
Luvelle Brown
Superintendent
Ithaca City School District, N.Y.
Luvelle Brown
“Let’s Talk! allows us to provide the service and the communication that our families, our students, and our stakeholders need and deserve.”
Jennifer Blaine
Superintendent
Spring Branch Independent Schools District, Texas
Jennifer Blaine


Learning is back.

Get a system to help you respond and reconnect with your community — and stay flexible for the months ahead.
Sign up for your Let’s Talk! pilot today.

Get started

Educational Resources

Want to think on it?

Check out our free educational resources below, or give us a call to talk it over.


A formula for better school community engagement

Read the article

10 secrets to achieve a ‘service’ mindset

Get the guide

How to provide 5-star school customer service

Watch the webinar

Three ways to prevent bullying and help everyone feel safe

Get the whitepaper

How to win students and parents back

Read the case study

Turn your district into a customer service machine

Read the case study

Stop declining enrollment with better customer experiences

Get the guide

3 keys for better
school district surveys

Read article

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