School Customer Experience & Student Survey Platform | K12 Insight
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Unified community.
Unified inbox.

Creating superior customer experiences
for school districts

Strengthen staff, families, and community connections. Make data-driven decisions. Deliver engaging customer service — easier and quicker.
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Learn is Back

Let’s Talk! is the only all-in-one, enterprise-wide customer experience and intelligence platform
purpose-built for education.

  • Quickly respond to parent concerns
  • Conduct blended-learning surveys
  • Track attendance and staffing
  • Share health & safety guidelines
  • Receive ’Critical Alerts’
  • Perform daily ‘pulse checks’
Teachers & staff
  • Engage parents & students
  • Collaborate on responses
  • Discover new training & PD
  • Manage passwords & devices
  • Ask important payroll & HR questions
  • Easily request technology assistance
  • Ask back-to-school questions
  • Receive timely & accurate responses
  • Report COVID-19 signs & symptoms
  • Easily access instructional materials
  • Connect with teachers and staff
  • Get up-to-date safety information
  • Perform daily ‘wellness checks’
  • Get social-emotional support
  • Improve teacher-student engagement
  • Streamline virtual instruction
  • Answer questions & concerns
  • Communicate via text message

Community Response Rate
10x your community response rate
Getting a lot of questions from parents and staff this fall? See how Austin ISD manages more than 2,000 calls and emails per week (with a feedback score of 9.3)
Community Response Rate

Keep students and teachers safe and on track this fall.
Discover why more than 4 million school leaders and community members trust K12 Insight to help re-open their schools — whether online, or in-person.

“Let’s Talk! ensures we respond to parents within 24 hours on weekdays. It’s a great way to stay connected.”
Debra Pace
School District of Osceola County, Fla.

Debra Pace

“We need our community to engage in a two-way dialogue. With Let’s Talk!, we have a tool to capture feedback at scale and hold ourselves accountable.”
Luvelle Brown
Ithaca City School District, N.Y.

Luvelle Brown

“Let’s Talk! allows us to provide the service and the communication that our families, our students, and our stakeholders need and deserve.”
Jennifer Blaine
Spring Branch Independent Schools District, Texas

Jennifer Blaine

Deliver superior customer experiences

Streamline inbound communications, promote family and community engagement, and build trust in your school district.
Request a consultation today.

Get started

Educational Resources

Want to think on it?

Check out our free educational resources below, or give us a call to talk it over.

A formula for better school community engagement

10 secrets to achieve a ‘service’ mindset

How to provide 5-star school customer service

Three ways to prevent bullying and help everyone feel safe

How to win students and parents back

Turn your district into a customer service machine

Stop declining enrollment with better customer experiences

3 keys for better
school district surveys