Dr. Gerald Dawkins outlines three key steps for school leaders to build cultures of customer service and community engagement in their districts.
How El Paso ISD in Texas is improving the customer experience to stem the tide of declining enrollment and school competition.
K12 Insight and Caddo Parish Public Schools partner to create exceptional customer experiences and a stronger school climate.
Albany County School District #1 in Wyoming uses community trust to fend off its competition.
As a new school year dawns, we take a look back at four statistics that defined the previous academic year. Will this year bring changes? Time will tell.
As school competition ramps up, school districts across the country are emphasizing customer service to stay vital to their communities.
As K-12 public schools face declining enrollments, here are five steps worth taking to retain and attract students and families.
For public schools, declining student enrollments translate to loss of funding and resources.
Santa Ana USD’s chief communications officers explains how her district uses strong engagement and listening to battle declining enrollment.
Customer service in schools may be a new concept for many, but it’s essential in an era of school choice and competition.