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Podcast: Introducing the 2019 State of K-12 Customer Experience Report
Researchers share key findings from the first-ever State of K-12 Customer Experience Report.
Podcasts
Podcast: What’s missing from your teacher engagement strategy
Research experts and school leaders outline their ideas for improving K-12 employee engagement in the wake of two national polls that show alarming trends about teacher retention.
Mini-Podcast: Diving deeper on school customer experience
Dr. Joseph Goins of NS4ed weighs in on the importance of a strong school customer experience.
Customer Service Podcast #3: How to build a culture of customer service in your schools
In the final episode of our podcast series on school customer service, district leaders reveal how they implement customer-first strategies in their schools.
Customer Service Podcast #2: It’s the little things
In the latest TrustED podcast, we continue our conversation with leading education experts to look for practical strategies for implementing customer service in schools.
Customer Service Podcast #1: K-12 schools double down on customer service
In the first episode of our latest podcast series, leading education experts explain the increasing relevance of customer service in an increasingly competitive educational landscape.
School Safety Podcast #3: New conversations about school bullying
In the final episode of our school safety series, we explore the latest thinking on bullying–both inside and outside the classroom.
School Safety Podcast #2: Safe schools require strong communication
In the second episode of our school safety series, we talk with leading experts about how to communicate effectively about security.
School Safety Podcast #1: Is your school prepared for the worst?
In the first of a new podcast series on school safety, we talk with leading experts about effective school safety strategies.
10-minute podcast: In schools, listening is leading
The latest TrustED podcast examines branding in the context of K-12 schools and challenges educators to rethink what it means to “serve” their communities.