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An update on COVID-19 from K12 Insight
As districts around the country deal with the effects of the COVID-19 virus, K12 Insight is here to support you and your outreach to your community.
Customer Experience
Real-world lessons from a lifetime of K-12 customer service
As we celebrate Public Schools Week, veteran school superintendent Dr. Gerald Dawkins highlights key insights about the K-12 customer experience and its important role in school success.
Washington and Lincoln: Champions of education
This President’s Day, as we remember some of America’s greatest leaders, let’s also remember their devotion to widespread education.
Streamlining customer service: K-12 leaders reduce complexity and improve experiences in school operations
School operations departments find success through a focus on customer service.
Black History Month: How one educator’s vision sought to empower all learners
The story of Dr. Carter G. Woodson and his crusade to make education a tool of empowerment for African-Americans.
Checking the boxes for strong K-12 customer service
Use these standards to build the foundation of a strong customer experience culture in your district.
Dr. Martin Luther King, Jr: Champion of education
As we reflect on the legacy of Dr. King, his words on education ring especially true today.
Top stories of 2019: Here’s what’s missing from K-12 professional development
A new national study identifies a critical need for high-quality K-12 customer experience professional development. Dr. Christine Wells shares how some districts are filling that gap.
Top stories of 2019: K-12 schools face a rise in student suicide
How school leaders can lead the charge against student suicide during National Suicide Prevention Week.
Top stories of 2019: Amid limited budgets, school districts put their money on the customer experience
A look at how K-12 leaders can build trust and create a stronger school climate–without breaking the budget.