![Trustedk12 by k12 Insight](/trusted/wp-content/uploads/2018/04/trustedk12_k12.png?key="99"){kind=small}
Report: Here’s what’s missing from K-12 professional development
A new national study identifies a critical need for high-quality K-12 customer experience professional development. Dr. Christine Wells shares how some districts are filling that gap.
Customer Experience
Becoming a globally competent teacher
ASCD experts Hillary Parkhouse and Ariel Tichnor-Wagner on the challenges and opportunities of developing globally-engaged students.
Customer experience — and the invisible thread to building trust
K12 Insight founder and CEO Suhail Farooqui on the power of the K-12 customer experience to transform the culture and climate of America’s schools.
Podcast: Introducing the 2019 State of K-12 Customer Experience Report
Researchers share key findings from the first-ever State of K-12 Customer Experience Report.
As bullying persists, K-12 leaders look to make reporting easier and safer
Facing increased bullying, in and outside school, school districts ask students for help.
3 signs of a bad school customer experience
Former educator and K-12 researcher Dr. Shelby McIntosh shares three recommendations for ensuring a culture of exceptional school customer experience.
New video: School gun violence doesn’t have to be inevitable
A new PSA from school gun violence advocacy group Sandy Hook Promise is a perfect tool for starting real conversations about recognizing and preventing school violence.
Rise to the challenge
ASCD expert Jeff Marshall outlines four essential components for teachers to effectively challenge every student.
5 school operations departments doubling down on customer experience
School operations departments find success through a focus on customer service.
Real-world lessons from a lifetime of K-12 customer service
Veteran school superintendent Dr. Gerald Dawkins highlights key insights about the K-12 customer experience and its important role in school success.