6 principles for creating strong K-12 surveys that support re-entry and recovery
Data by itself is meaningless. If you really want to know how your district is performing relative to its customer service, you need to compare your performance against other school districts and year over year, against your own performance. Here’s how to do that.
The ways parents and staff feel about your schools can have a big impact on performance. Yet, 70% of districts have no yardstick by which to measure the impact of their customer service. These three key metrics can make all the difference.
Not all surveys are created equal. Guest blogger Dr. Alisha Martinez, Data Specialist at Fairfax County Public Schools (VA), outlines 4 strategies you need to know before you administer your next survey.
Every school district does customer service. But only 30% of districts measure the impact of these efforts on other strategic areas, such as accelerated learning, staff engagement and retention and parent satisfaction. These 5 key-performance indicators provide the basis of a framework used by more than 500 school districts.
As schools return to in-person learning, school leaders look for quantitative metrics to help measure the impact of customer service.
Reveal 6 key strategies for higher survey response rates
Empathy is one of the most important skills for school and district leaders today. Here’s why—and how it helps foster a culture of caring.
Unlock 4 strategies for effectively promoting community engagement efforts during the pandemic—including practical ideas for each.
John Krull, founder of Tech Reformers and former Oakland and Seattle CIO says COVID is retooling the school experience with a focus on service.