Leaders from The School District of Osceola County in Florida share how they used a focus on customer service to support their strategic plan and improve student outcomes.
Maribel Ponce, a recent winner of our Cx SUPERhero Awards, on the school customer experience and the impact on families.
A look at how K-12 leaders can build trust and create a stronger school climate–without breaking the budget.
Looking to build a strong culture of customer experience in your district? Here’s how every department can contribute.
The School District of Osceola County, Fla., made strong customer experience an important–and actionable–part of its strategic plan. Here’s how they and other districts made it work.
School operations departments find success through a focus on customer service.
If you wait until fall to launch new student and parent engagement initiatives it’ll be too late.
Amid eroding trust, a positive school culture should be a priority for back to school.
PA native and K12 Insight SVP of Marketing Mike DePalma outlines some of his favorite spots during the NSBA’s 2019 Annual Conference.
Meet the teachers, staff members, and school leaders who turn everyday interactions into special ones.