Resource Library
68 results Clear Filters
Success Story
Dr. Dan Clemens on Community Engagement
Learn how North Kansas City Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven dec...
Success Story
Dr. Hinojosa on Data-Driven Success
Dr. Hinojosa shares his experience using Let’s Talk to foster open communication and gather valuable community feedback within his districts and de...
Guide
Success Story
Spokane Public Schools increases accessibility and data-driven decisions
Learn how Spokane Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven decision maki...
Success Story
How Pasco County Schools achieved 68% customer service ROI with Let's Talk
Transforming customer service takes time and effort — and leadership at Pasco County Schools has the data to know it was worthwhile. Learn how they...
Webinar Replay
OnDemand Webinar | Measure What Matters: Data-Driven Approach for Monitoring School Climate
In this webinar, K12 Insight's Managed Research team connects the dots between delivering an intentional customer service strategy and how it relat...
Guide 12 minutes
Guidebook for Successful School Tax Referendum: A Comprehensive Resource
Get your blueprint with filled tested strategies any superintendent or school district leader can use to pass a referendum for their community.
Guide
National Report on Customer Service in Schools Q4 2023: Insights
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in ...
Guide
Q3 2023 National Report on Customer Service in Schools
As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting...
Webinar Replay 00:25:56
Why Your District’s Families Are Frustrated With Your Customer Service
In this webinar, K12 Insight discusses the findings from the National Report on Customer Service in Schools. You’ll learn how customer service impa...
Guide
Q1 2023 National Report on Customer Service in Schools
K12 Insight’s National Report on Customer Service in Schools explores the reasons parents reach out to their school or district and their ability t...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk