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Parent Satisfaction
Guide
National report on Parent Satisfaction's impact on districts.
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Parent School Trust
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
chatbot technology
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
A woman holding a laptop having a discussion with another employee.
Guide
15 Questions To Ask When You’re Auditing Your District’s SaaS Solutions
K-12 education has changed dramatically in recent years — fueling the digital transformation for school districts across the country and rendering ...
pd course
PDF
Professional Development Course Guide: Navigating Opportunities
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a cust...
Development Overview
PDF
Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.
Female teacher shaking a young girl's hand as her parent drops her off at school
PDF
Let's Talk Overview
Let’s Talk — the only enterprise-wide customer service and intelligence platform purpose-built for education — helps school districts streamline in...
two lady
PDF
How Let's Talk Supports School Communicators
Let's Talk offers an all-in-one approach that helps school communications leaders deliver superior customer service districtwide by streamlining co...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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