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Building community through superior customer service
Indiana is one of the most competitive education markets in the nation, creating an environment where districts are under constant pressure to sati...
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
Providence Public Schools Uses Let’s Talk to Support Multilingual Learners
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...
How Chatbots are Revolutionizing K-12 Communications
Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer experiences.
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer experience platform a...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27How School IT Leaders Can Use CX/CI
Webinar ReplayPreventing Mental Health and Safety Crises
Webinar Replay 56:53The Future of School Communications
Webinar ReplayProviding Superior Customer Service During Enrollment
Webinar Replay 45:12Elevating Internal and External Communications Through Let's Talk
Webinar Replay 41:19Gathering Stakeholder Feedback Through Let's Talk