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Success Story
Strengthening Community Through Superior Customer Service
Indiana is one of the most competitive education markets in the nation, creating an environment where districts are under constant pressure to sati...
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Success Story
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
Success Story
Using Let’s Talk to Support Multilingual Learners
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...
PDF
How Chatbots are Revolutionizing K-12 Communications
Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer service.
PDF
Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and ...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay
54:27
How School IT Leaders Can Use CX/CI
Webinar Replay
Preventing Mental Health and Safety Crises
Webinar Replay
56:53
The Future of School Communications
Webinar Replay
Providing Superior Customer Service During Enrollment
Webinar Replay
45:12
Elevating Internal and External Communications Through Let's Talk
Webinar Replay
41:19
Gathering Stakeholder Feedback Through Let's Talk