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Success Story
Shirrell Greene on Elevating Communication and Community Engagement
Learn how Cleveland Metropolitan School District uses Let's Talk to foster a culture of community engagement, accessible information, and data-driv...
Success Story
Dr. Joe Gothard on Data and Customer Service
Learn how St. Paul Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven decision mak...
Success Story
Dr. Dan Clemens on Community Engagement
Learn how North Kansas City Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven dec...
Success Story
Dr. Hinojosa on Data-Driven Success
Dr. Hinojosa shares his experience using Let’s Talk to foster open communication and gather valuable community feedback within his districts and de...
Guide
Experts in EDU
Discover real-world examples, proven tactics, and inspiring journeys that illuminate the path to exceptional customer service, a thriving school cl...
Webinar Replay
OnDemand Webinar | Measure What Matters: Data-Driven Approach for Monitoring School Climate
In this webinar, K12 Insight's Managed Research team connects the dots between delivering an intentional customer service strategy and how it relat...
Family looking sitting on couch looking at laptop
Guide
National Report on Customer Service in Schools Q4 2023: Insights
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in ...
Parent and child walking into entrance of school
Guide
Q3 2023 National Report on Customer Service in Schools
As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting...
Webinar Replay 00:25:56
Why Your District’s Families Are Frustrated With Your Customer Service
In this webinar, K12 Insight discusses the findings from the National Report on Customer Service in Schools. You’ll learn how customer service impa...
customer service in schools
Guide
Q1 2023 National Report on Customer Service in Schools
K12 Insight’s National Report on Customer Service in Schools explores the reasons parents reach out to their school or district and their ability t...
District's Families
Webinar Replay 00:27:08
Understanding District Families through NPS: A 30-Minute Webinar
In this webinar, co-hosted with the Association of California School Administrators (ACSA), K12 Insight shares findings from the National Report on...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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