FOR IMMEDIATE RELEASE
National Superintendent of the Year Taps K12 Insight’s Let’s Talk! to Rebuild Community Trust
AASA, The School Superintendents Association named Bibb County Schools Superintendent Dr. Curtis L. Jones Jr. the 2019 National Superintendent of the Year
Herndon, VA and Macon, GA – March 25, 2019 – When AASA named Dr. Curtis L. Jones Jr. as its 2019 National Superintendent of the Year, it marked yet another step in a remarkable turn-around for a school district that had cycled through five top administrators in just seven years.
After 20 years in the military, Jones has spent another 20-plus years as an educator in Georgia. Needless to say, he is a leader of people. When Jones became superintendent at Bibb County, he knew that the school system needed to regain community trust.
“Transparency was key,” said Jones. “We needed to get to a point where parents could share their concerns and ask questions of us – and have them believe our responses.” To help, the district turned to an online customer service and community engagement tool called Let’s Talk! from K12 Insight.
The cloud-based Let’s Talk! platform helps school districts build community trust with a focus on improving and measuring the school customer experience. Accessible via a tab or button on school or district websites or via a smart-phone-enabled mobile app, Let’s Talk! helps school district leaders:
For Jones, better communication means more trust among the school district and the community – and, ultimately, a better experience for students and parents.
“One of our strategic priorities as a district is partnering with and engaging the community, but in a way that allows for a true exchange of information,” explained Jones. “At Bibb County, we’ve been able to use K12 Insight and Let’s Talk! to demonstrate what we say is what we will do. Parents will have a different attitude knowing that when they put the request into Let’s Talk! that the superintendent will see it, send it to whoever needs it, and get an answer back. It changes the conversation and the tone, and people will start having more confidence in you.”
To learn more about how K12 Insight and Let’s Talk! can help make a difference in your school, please visit www.k12insight.com.