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customer service superheroes
Blog
Education Leaders as Customer Service Superheroes: Inspiring Examples
If you’re going to lead a quality customer service department, you are going to need caregivers that are passionate, strong, and ready to take resp...
Is email holding back your staff
Blog
Is email holding back your staff?
Find out if email is holding back your staff and what you can do to improve their productivity and time-to-market.
Woman happily looking at her notebook in front of her laptop in a library
News
Research-backed surveys critical for guiding superintendents in 2021-22
Head of research shares perspectives on K-12 equity, exit, social-emotional learning, and employee engagement surveys.
A woman and man discussing something from a binder
Blog
Survey Design Mastery: 5 Principles for School Surveys
We explore a survey design framework that seeks to clarify the complex nature of human responses to surveys.
overwhelmed with inquiries
Blog
Overwhelmed with inquiries? Here’s how to free up your staff.
4 practical strategies for driving staff productivity amid an influx of inbound communications
focus groups
Blog
Using focus groups beyond surveys for school district insights
Gain a better understanding of your school community’s perspectives, experiences and needs with qualitative research — and three ways to do so.
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