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Blog
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
Blog
How California school districts can use Let’s Talk to adjust to later start times
Every back-to-school season and the fall months are a challenge for administrators who are managing new changes and questions from families.
News
Austin ISD answers more than 100,000 inquiries from district stakeholders using Let’s Talk
Let’s Talk by K12 Insight makes it easy for parents, students, staff, and community members to ask questions, request information, and share feedback
Blog
The Impact of Trust: How Customer Experience Shapes Your District
K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...
Blog
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Blog
Video: Improving Engagement Through Accessible Customer Service
Accessible customer service helps districts reach more stakeholders
Blog
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
Blog
Time for a Customer Service Solution: A School District Imperative
Let’s Talk continues to evolve based on hundreds of successful implementations by school districts nationwide to help you provide superior customer...