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improving districts customer service
Blog
Improving Customer Service: 4 Key Insights for Your District
Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...
News
Report: A staggering number of K-12 families don’t know where to go for answers
K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...
Symptoms-of-poor-customer-service_News_Primary-Image
Blog 3 minutes
Detecting Signs of Poor Customer Service in Your School District
Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
key to school district success
Blog
Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Good News
Blog
Sharing Good News: Positive District Experiences via Let’s Talk
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
Mother And Daughter Meeting With Male Teacher
News
ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
Superintendent talking to students
Blog
Superintendents' Considerations in 2023: 5 Things to Ponder
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.
Parent taking primary school students to school
Blog
Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
District team members collaborating
Blog
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
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From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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