News & Blog

This year was one of connection and transformation for our growing Let’s Talk community.

A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manag...

Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...

Customer service is a bullet point on nearly every K-12 strategic plan in the country. But those truly transforming their delivery — and seeing the...

Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...

Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...

Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...