News & Blog

A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...

K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...

K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...

Let’s Talk by K12 Insight makes it easy for parents, students, staff, and community members to ask questions, request information, and share feedback

Let’s Talk Knowledge Base helps school districts save time by making it easy to organize and maintain informational articles in one location.

New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.

Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...

K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.

But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...